FEES & TERMS OF BUSINESS
The following general terms will apply to all matters which I handle in my capacity as a Notary unless otherwise agreed in writing:
23.1 If you have a complaint about my work please do not hesitate to contact me. If the matter cannot be immediately resolved between us, I will refer your complaint to the Notaries Society of which I am a fully paid member. The Notaries Society has a Complaints Procedure which is approved by The Faculty Office.
23.2 Alternatively, you may forward your complaint directly to the Notaries Society. Please write (but do not enclose any original documents) with full details of your complaint to :- Mr. Christopher Vaughan, Secretary of The Notaries Society, Old Church Chambers, 23 Sandhill Road, St James, Northampton NN5 5LH, email firstname.lastname@example.org.
23.3 Finally, even if you have had your complaint considered under the Notaries Society Approved Complaints Procedure, you may at the end of that procedure or after a period of eight weeks from the date of making the complaint to me, lodge your complaint directly with the Legal Ombudsman if the matter has not been resolved to your satisfaction: The contact details of the Legal Ombudsman are: Legal Ombudsman, Baskerville House, Centenary Square, Broad Street, Birmingham B1 2ND, Tel: 0300 555 0333, email email@example.com, website: www.legalombudsman.org.uk.
Abess Taqi ® 2018